One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The male or female insured has reached the age of sixty years, or the female is fifty-five years old, and neither of them has the periods of service qualifying for the old-age pension entitlement to (180) months (equivalent to 15 years) for men and (120 months) months (equivalent to 10 years) for women, provided that the insurance subscription period is not less than a full year.

  1. Bank statement
  1. nothing
  1. beneficiary
  2. Submit the application by the beneficiary through personal attendance or entering the electronic portal of the Authority at the Civil Card
  3. electronic
  4. one day
  5. Specialist
  6. Review the request by the competent department to match the conditions for entitlement and verify documents.
  7. electronic
  8. My work day
  9. Decision maker
  10. Adoption of the request by the relevant official after the review process
  11. electronic
  12. one day
  13. Specialist
  14. Paying benefit by the Finance and Accounts Department and convert it to the bank account of the beneficiary
  15. electronic
  16. 1 business days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM