One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Assessment of material damage to the municipality's property, such as lighting poles and traffic signals with all their attachments

  1. Report or letter from the Royal Oman Police
  1. A report from the Royal Oman Police
  1. beneficiary
  2. The beneficiary provides notification of material damage from the Royal Oman Police to the Roads and Lighting Department in the municipality of Dhofar
  3. Non-electronic
  4. 5 to 10 minutes
  5. Specialist
  6. A field visit to the accident site and submit a report at the cost of damage
  7. Non-electronic
  8. 3 working days
  9. Specialist
  10. The beneficiary is notified to go to the workshop and maintenance circuit to receive the final report
  11. Non-electronic
  12. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)