One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Removing a lighting pole to another location in case of damage to citizens' homes

  1. - A letter from the beneficiary including a copy of the ID card and the survey drawing
  2. - Fill out a form at the Customer Service Department
  3. An official letter if the beneficiary is a business sector or government
  1. If the service applicant is an individual who is directed to the offices of the governors and the offices or the auditors service department
  1. beneficiary
  2. Personal attendance of the auditors service or governors ’offices to submit the application
  3. Non-electronic
  4. a work day
  5. Specialist
  6. A field visit to the site and benefit from approval or rejection
  7. Non-electronic
  8. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)