One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Lighting service provided to citizens in the Wilayats and Niyabats in mountainous and rural areas

  1. An official letter from the beneficiary submitted to the Auditors Service Department or the offices of the governors
  1. Wooden columns are provided on the site that are provided by the electricity service provider
  1. beneficiary
  2. The beneficiary submits the application via the auditors service department, governors ’offices, or state municipalities
  3. Semi-electronic
  4. 5 to 10 minutes
  5. Specialist
  6. Specialists make a field visit to the site and submit a technical report
  7. Non-electronic
  8. 3 working days
  9. Decision maker
  10. The beneficiary is notified of approval or rejection
  11. Non-electronic
  12. a work day
  13. Specialist
  14. The implementation period depends on the technical report
  15. Non-electronic
  16. 5 working days

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)