One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A new lighting service for the existing asphalt road

  1. A letter from the applicant to be submitted to the Customer Service Department
  2. - Fill out a form at the Customer Service Department
  1. nothing
  1. beneficiary
  2. Personal attendance of the auditors service or governor offices
  3. Semi-electronic
  4. From 5 to 10 minutes
  5. Specialist
  6. Specialists in the Roads and Lighting Department perform a field visit and submit a technical report to illuminate the road
  7. Non-electronic
  8. 4 working days
  9. Decision maker
  10. The beneficiary is notified of approval or rejection
  11. Non-electronic
  12. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)