One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The employer may request the registration of a closed contract for the insured after leaving the service in the establishment (registration and termination of service). As for the insured, he can request the registration of a new contract that has not been previously added to the Authority’s records, whether the insured has resigned or is still at work.

  1. 1- Bank transfers
  2. 2- Payroll report
  3. 3- Attendance and departure reports
  4. 4- Documents proving the validity of the statement
  5. 5- Additional documents may be required as required by the progress of the transaction or what is new on the application
  1. nothing
  1. beneficiary
  2. Apply
  3. electronic
  4. 1
  5. Specialist
  6. Request review (complaints and follow -up department)
  7. electronic
  8. 2
  9. Specialist
  10. Preparing the record by the inspector
  11. Semi-electronic
  12. 5 days
  13. Decision maker
  14. Checking the record
  15. electronic
  16. 2 days
  17. Decision maker
  18. Approval of the head of the inspection department
  19. electronic
  20. 1 day
  21. Decision maker
  22. Requesting the request by the head of the complaints department
  23. electronic
  24. 2 days
  25. Decision maker
  26. Adoption by the director of the department Note: for exceptional cases
  27. electronic
  28. 2 days

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM