One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The employer is able to submit a request to delete the additional amounts that are not due, whether it is paid or not

  1. A letter from the facility
  2. Payment receipt for the month for which the fine is calculated, in any case of payment.
  3. A letter from the party through which the payment was made.
  4. -
  1. Requesting exemption from additional amounts that there are compelling reasons estimated by the Board of Directors
  2. A, the party that was paid is the one who was late to confirm the payment.
  1. beneficiary
  2. The employer submits an application to delete additional amounts through the authority’s website according to the applicable controls
  3. electronic
  4. The immediate
  5. Specialist
  6. The competent employee reviews the application and approves. In the event of refusal, his observations are made and the request is attributed to the beneficiary
  7. electronic
  8. Two days of work
  9. Specialist
  10. The employee reviews the request approved by the first auditor
  11. electronic
  12. Two days of work

Customers Service

Customer Service Number

80077600 968+

Working hours (call center / customer services)

08:00 AM - 02:00 PM