One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the reviewer to provide (complaint - grievance - seam) about the services provided by the Ministry

  1. According to the type of response required for the application submitted
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Study and address the request from the responsible employee and transfer it to the competent authority
  7. electronic
  8. 3 working days
  9. Decision maker
  10. After transferring the request to the concerned authority, it studies the request and responds to it
  11. electronic
  12. 8 working days
  13. Specialist
  14. Responding to the applicant
  15. Semi-electronic
  16. 3 working days

Customers Service

Customer Service Number

24255000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM