One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Renting shops for the purpose of establishing health and commercial activities with specific time contracts in the municipality's public markets

  1. • A letter from the commercial facility showing its desire to invest the site to be invested.
  2. • Commercial Record
  3. • ID card
  1. • The applicant must be the owner of the commercial establishment or the legal representative.
  2. • Bring all the required documents.
  3. • The facility applies to it based on the announcement on the site through the local newspapers, the municipal website, and the communication channels of the municipality.
  4. • The presence of a bank guarantee from the advanced company or the establishment determines its value of income and investment
  1. beneficiary
  2. The presence of the owner of the company, the establishment, the commissioner, or the delegate, attended the income and investment department (the income studies department).
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. The documents provided by income studies are reviewed.
  7. Non-electronic
  8. 3 days
  9. Decision maker
  10. The request is submitted to the municipality's investment committee to review the application, with all the required documents to give approval or rejection, according to what the committee deems appropriate
  11. Non-electronic
  12. According to the date of the committee meeting
  13. beneficiary
  14. When approved by the application, the applicant should pay the fees required to complete the service
  15. electronic
  16. 3 minutes
  17. beneficiary
  18. Pay the prescribed fees
  19. Non-electronic
  20. 30-60 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)