One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Service to qualify a dirt road and remove obstacles from it to facilitate the movement of mobility

  1. Fill out the application form
  2. Land ownership / sketch
  3. - An official letter from the applicant if the beneficiary is a government sector or a private sector
  1. - The approval of the concerned authorities
  1. Specialist
  2. The beneficiary submits the application to the Roads and Lighting Department, or to go to the auditors service department and fill out the form
  3. Non-electronic
  4. 5 to 10 minutes
  5. Specialist
  6. Specialists in the Roads and Lighting Department review the demand and field verification in the area where you want to pave the earthen road and the specialists do By taking approvals from the concerned authorities, such as the Ministry of Housing and Urban Planning, Communications service providers and Dhofar Services Company
  7. Non-electronic
  8. one month
  9. Specialist
  10. The beneficiary is notified of approval or rejection of the request
  11. Non-electronic
  12. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)