One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service applies to the issuance of a non -reluctance certificate from importing tools for geological research for companies that have explicit licenses or for persons/ institutions that conduct geological studies under the supervision of the ministry

  1. No special cinditions required
  1. The beneficiary has a license to proceed or conduct a geological study under the supervision of the ministry
  1. beneficiary
  2. The beneficiaries of the application through the available channel- the website of the institution or paper, or customs sends a letter to the ministry stating that it has confiscated tools and requests a certificate of non-reluctance
  3. Semi-electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by the institution's specialists to verify the fact that the beneficiary is conducting a geological study or has an proposing permit
  7. Non-electronic
  8. 3 working days from receiving the request
  9. Specialist
  10. A non -reluctance certificate is issued
  11. Non-electronic
  12. 5 working days from receiving the request

Customers Service

Customer Service Number

24225000 968+

Working hours (call center / customer services)

07:30 am - 04:30 PM (flexible working system)