One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Service to provide a permit to carry out work cutting part of the road or hole under it to connect services (delivery of an electric current, a water line, water drainage ...... etc) (special companies and external authorities)

  1. Earth ownership/skewers
  2. - formal letter
  3. The approval of the Roads and Lighting Department
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application to the Roads and Lighting Department with the attachment of bank guarantees
  3. Non-electronic
  4. a work day
  5. Decision maker
  6. The department's specialist verifies the request in the field and the region to issue the permit to work for the company and agree to issue the permit
  7. Non-electronic
  8. 1- 3 working days

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)