One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Issuance of Major Construction Permit for construction works and related services by approved consulting firms.

  1. Copies of the land ownership certificate, land sketch, and personal identification card.
  2. Certificate of the presence of approved survey marks from the municipality of the area or the related authority "outside Salalah Wilayat," or from the Violations Monitoring Department for rural housing.
  3. Engineering maps approved by consulting offices outside Dhofar Governorate must be re-approved by another consulting office accredited by the Dhofar Municipality.
  4. Endorsements from other relevant authorities depending on the type of application (may include written letters and engineering maps).
  5. Documents related to utilities and services (water, electricity, telephone, etc.) for lands with no setbacks from one or more sides.
  6. Consultation with Salalah Sanitary Services Company to determine the location of the sanitary well or the connection point for the service (not required for rural housing).
  7. Certificate of responsibility and financial accounts, along with a technical report on the land condition, accompanied by a photograph of the plot, all approved by the designing consulting office.
  8. Filling out the application form for building license from the consulting office (not required for rural housing).
  9. Filling out the statistics form by the consulting office (not required for rural housing).
  1. Commitment to the laws of local order No. (2/96) regarding the regulation of construction in Dhofar Governorate and the laws and requirements of rural housing, commitment to the requirements and other controls for construction and organization
  1. beneficiary
  2. Delivery of the integrated application file by the engineer delegated from the consulting office electronically through the electronic services portal for Dhofar Municipality Services to determine the date of the review in the event of completion
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Engineering graphics review by the municipality's building engineering engineer and amending them according to the systems and requirements followed with the engineers of the Consulting Office
  7. electronic
  8. 3 days
  9. beneficiary
  10. Issuing the payment of payment fees after the completion of the review and amendment process
  11. electronic
  12. 3 minutes
  13. beneficiary
  14. The beneficiary issues the license after accreditation by specialists
  15. electronic
  16. 5-10 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)