One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request submitted by the owner of a company to purchase bidding documents for an auction advertised through the official channels for announcing the auction.

  1. -Commercial Register
  2. -Certificate of Business Practice
  3. -Certificate of Entrepreneurship
  4. -Bank Guarantee / Certified Check
  1. Bring the required documents
  1. beneficiary
  2. The beneficiary submits the application through the personal attendance of the Contracts and Tenders Department based on the announcement in official newspapers and electronic communication channels
  3. Non-electronic
  4. 5 to 10 minutes
  5. Specialist
  6. The request is studied by specialists in the department to verify the fulfillment of the required requirements and files
  7. Non-electronic
  8. 5 to 10 minutes
  9. Specialist
  10. The employee issues the approval of paying fees to the beneficiary
  11. Non-electronic
  12. a work day
  13. beneficiary and specialist
  14. The employee delivers a bidding brochure to the beneficiary after the payment process
  15. Non-electronic
  16. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)