One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is offered to those wishing to establish a hotel facility

  1. -ID card
  2. -Proof of land ownership and land sketch
  3. -Lease contract for rented lands
  4. -Digital copy of the architectural plans for the project
  5. -Detailed photos of the site and its surroundings from all four directions
  6. -Aerial view (aerial photograph)
  7. -Approval from the Ministry of Agriculture and Fisheries (for green lodges)
  8. -Consultant's certificate on the building's compliance (for heritage lodges)
  1. Taking into account the classification system approved by the Ministry
  1. beneficiary
  2. The beneficiary submits the application via the website
  3. electronic
  4. 5 minutes
  5. beneficiary
  6. The employee reviews and approves the application
  7. electronic
  8. 5 working days

Customers Service

Customer Service Number

22088000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM