One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to obtain the approval of a contract (commercial activity) from the municipality to be engaged in a commercial activity

  1. -License from Invest Easy.
  2. -Attach a copy of the property ownership and ID of the landowner.
  3. -Attach a copy of the commercial registration for the applicant who is requesting the shop.
  1. nothing
  1. beneficiary
  2. The beneficiary submits the request through the electronic portal for the services of Dhofar Municipality to issue a rental contract for a commercial activity
  3. electronic
  4. 2- 5 minutes
  5. Specialist
  6. Specialists review the application and the documents submitted and inspect the site in the field
  7. electronic
  8. a work day
  9. Specialist
  10. When approved by the request, it is approved by the specialists and transferred for payment
  11. electronic
  12. 5 - 10 minutes
  13. beneficiary
  14. The beneficiary pays fees and obtains a lease (commercial activity)
  15. electronic
  16. 5 - 10 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)