One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request for Reconciliation and Settlement with the aim of resolving an existing or potential dispute in the future, whether related to personal status matters, civil disputes, or commercial disputes.

  1. (Resident Card for Non-Omanis / Passport for Gulf Citizens / Marriage Contract / Divorce Certificate / Certificate of Single Status / Birth Certificates of Children / Inventory of inheritors / Estate Inventory / Legal Authorization / Commercial Registration / Lease Agreement / Construction Agreement / Land Ownership Documents / Vehicle Ownership Documents / Lawyer's ID Card / Administrative or Legal Authorization / Technical Reports)
  1. Register the application
  2. Providing the required documents
  1. Specialist
  2. At this stage, the complainant is attended, his data is submitted, the causes of the complaint are submitted, and also take the defendant's data.
  3. Non-electronic
  4. One day of work
  5. Specialist
  6. Pointing out the request for reconciliation on the date of the session. Issuing the advertisement for the reconciliation with him and notifying the date of the session
  7. Non-electronic
  8. a work day
  9. Decision maker
  10. At this stage, both parties attend the committee’s headquarters, and the session will be held with the presence of the president and members.
  11. Non-electronic
  12. One day or several days, depending on the request conditions offered to the committee

Customers Service

Customer Service Number

26731111 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM