One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Modification of excavation permit issued by the municipality for civil works outside the boundaries of the land plots, in accordance with the approved documents and maps from the relevant authorities.

  1. -Electronic copy (PDF) of illustrative maps of the project with all details.
  2. -Electronic copy (PDF) of excavation and civil works route maps approved by the relevant authorities based on the type of project.
  3. -Work Order or a letter from the owning entity indicating the project's cost and start and end dates.
  4. -Copy of municipal permits, Oman Chamber of Commerce and Industry membership certificate, and valid commercial registration for the executing contractor.
  5. -Contractor's commitment to removing the debris.
  1. The approval of the competent authorities
  1. beneficiary
  2. The beneficiary submits the application through the municipal services portal (Injaz)
  3. electronic
  4. a work day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. 3 days of work
  9. Decision maker
  10. The official adopts the request
  11. electronic
  12. a work day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM