One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is concerned with providing assistance to the external beneficiary by responding to inquiries and solving problems facing the beneficiaries of the Ministry's services.

  1. The beneficiary attaches the supporting document for the request according to its type.
  1. nothing
  1. beneficiary
  2. When the beneficiary faces ministerial services any problem or the need for inquiries, this service is used by registering the application, attaching the required document and submitting the application
  3. electronic
  4. 3 minutes
  5. Specialist
  6. The employee sorted the request, whether it is a response to the inquiry, a specific problematic solution, or transferring the request to the concerned authority
  7. electronic
  8. 3 minutes
  9. Specialist
  10. The employee specializes in solving the problem facing the beneficiary or guiding him for the appropriate procedure
  11. electronic
  12. minute
  13. the system
  14. The beneficiary of the service reaches a notice of the end of the problem of the problem or by responding to the inquiry by e -mail and mobile phone
  15. electronic
  16. minute

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM