One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The request for import tax payment deferral is submitted to the authority using the designated form, including all necessary information and documents. The authority will process the deferral request within a period of not exceeding 30 days. If the request is not processed within this timeframe, it is considered rejected.

  1. Request for Payment Deferral + Bank Guarantee
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application via the website
  3. electronic
  4. 5 working days
  5. Specialist
  6. The competent official studies the request, provided that the beneficiary is attached to a bank guarantee at the value of import
  7. electronic
  8. 10 minutes
  9. Specialist
  10. The request is approved by the relevant official after confirming that he is rejected by all conditions
  11. electronic
  12. 5 working days

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 02:30 PM