One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


This service allows the investor to submit a request to change the contractor for the project and appoint a new contractor.

  1. 1- Request letter
  2. 2- Previous work permit
  3. 3- Timetable for the new contractor
  1. nothing
  1. beneficiary
  2. The investor submits a contractor change request by sending via email
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the application, and in the absence of notes, he is sent to the employee of the Operations Department
  7. Non-electronic
  8. 20 minutes
  9. Specialist
  10. The Operations Department employee reviews the application and considers the justifications. The fees are calculated for the new contractor.
  11. Non-electronic
  12. 24 hours
  13. beneficiary
  14. The new contractor pays the fees and complete the procedures
  15. Non-electronic
  16. 20 minutes
  17. Specialist
  18. The employee of the Operations Department By canceling the old work permit. And the issuance of a new work permit in the name of the new contractor. Flag the old contractor to do so and retrieve the old insurance amount Delivery of the permit to the new investor and contractor
  19. Non-electronic
  20. 30 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM