One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The lighting department implement lighting projects according to the requests received from the Municipal Affairs Committee in the municipality of Muscat, according to its geographical scope of the state and their approval in accordance with the specific procedures.

  1. Official letter addressed to the General Managers at Muscat Municipality, each according to their Wilayat.
  2. It includes the following: (Subject, Area, Governorate, Track Number, Contact Number).
  3. A copy of drawings for the street and the illustration of the path lines to be illuminated.
  1. - The street should be paved with asphalt.
  2. Submit the application to the municipality of Muscat, according to its state's geographical scope.
  3. Electricity services are available in the region.
  1. beneficiary
  2. The beneficiary submits the application in the municipality of Muscat, according to its geographical scope of the state, or through the website of the municipality of Muscat.
  3. Semi-electronic
  4. a work day
  5. Decision maker
  6. - The application is presented and studied by the Municipal Affairs Committee according to the planned and priority schedule. - The competent employee raises the issue to the lighting department at the General Directorate of Projects and Affairs to determine the date of a visit to the region to make a study and raise the estimated cost.
  7. electronic
  8. 30 working days
  9. Specialist
  10. The cost is raised for financial credits.
  11. electronic
  12. a work day
  13. Decision maker
  14. Insert the request within the annual projects to implement them.
  15. electronic
  16. a work day

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM