One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Mining companies submit a request for issuing a metal export certificate. The specialists at the ministry review the request, verify the provided data and documents, and then proceed to issue certificates for requests that meet the required conditions.

  1. letter
  2. Electronic form
  3. - invoices, contracts, pledge
  1. - A meal license is valid
  2. The lack of financial (rent) obligations for the license company
  1. beneficiary
  2. The beneficiary submits the application through the website of the statement system.
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The request is studied by the ministry’s specialists to verify the requirements, controls and other request details, where the request can be approved or rejected if necessary.
  7. electronic
  8. 5 minutes
  9. beneficiary
  10. When approved by the application, the applicant should pay the fees required to complete the service.
  11. electronic
  12. 5 minutes
  13. beneficiary
  14. After completing the payment process, the beneficiary extracts the export certificate
  15. electronic
  16. 5 minutes

Customers Service

Customer Service Number

24225000 968+

Working hours (call center / customer services)

07:30 am - 04:30 PM (flexible working system)