One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The municipality approval to connect temporary services to a site under construction.

  1. An electronic copy (pdf) of the illustrative maps of the project with all details.
  2. An electronic copy (pdf) of excavation path and civil works maps approved by relevant authorities according to the project type.
  3. A project Work Order or a letter from the owning entity specifying the project's cost, start and end dates.
  4. A copy of the municipal license documents, membership certificate of the Oman Chamber of Commerce and Industry, and the valid commercial register for the executing contractor.
  5. The contractor's commitment to waste removal.
  1. nothing
  1. beneficiary
  2. The contractor submits the application through the municipal services portal (Injaz)
  3. electronic
  4. a work day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. a work day
  9. Decision maker
  10. The official adopts the request
  11. electronic
  12. a work day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM