One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

An excavation permit is issued by the municipality to carry out civil works outside the boundaries of land plots, according to the documents and approved maps from the relevant authorities.

  1. An electronic copy (PDF) of the illustrative maps of the project with all details.
  2. An electronic copy (PDF) of excavation and civil works maps approved by the relevant authorities, according to the project type.
  3. Project Work Order or a letter from the owning entity specifying the project cost and start and end dates.
  4. A copy of the municipal permit documents and affiliation certificate to the Oman Chamber of Commerce and Industry, and the valid commercial register for the executing contractor.
  5. Contractor's commitment to waste removal.
  1. - The project's illustrations with all its details
  2. - A message from the royal authority explaining the cost of the project, the date and end of the project
  1. beneficiary
  2. The contractor submits the application through the municipal services portal (Injaz)
  3. electronic
  4. a work day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. 4 days of work
  9. beneficiary
  10. The contractor deposits a cash amount or a bank guarantee of 2% of the project cost
  11. electronic
  12. instant
  13. Decision maker
  14. The official adopts the request
  15. electronic
  16. 3 days of work

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM