One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A certificate issued after the completion of the construction or civil works partly or completely according to the license issued by the municipality.

  1. Certificate from the supervising consultant (Major Construction Permit and Excavation Permit) confirming the completion of works as per the conditions and specifications outlined in the approved plans and permits.
  2. Request for the refund of the waste removal security deposit, accompanied by the original receipt.
  1. - The permissibility of a minor construction
  2. - Conducting a technical inspection for the site to ensure the authenticity of the technical specifications
  1. beneficiary
  2. The contractor submits the application through the municipal services portal (Injaz)
  3. electronic
  4. a work day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. a work day
  9. Decision maker
  10. The official adopts the request
  11. electronic
  12. a work day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM