One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


This service allows the submission of a request to modify the data of the construction permit for the project established in industrial cities, Muscat Knowledge Oasis, or free zones in Al-Mazunah.

  1. Request Letter
  2. Engineering plans
  3. Civil Defense approval
  4. Approvals from relevant authorities
  1. nothing
  1. beneficiary
  2. The investor submits a request for amending construction permissibility data
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested, coupled with notes to correct them And in the absence of notes, the application is approved and the application is transferred to the employee of the Operations Department
  7. Non-electronic
  8. 5 minutes
  9. Specialist
  10. The operations employee reviews the application and approved the plans to request and calculate the fees
  11. Non-electronic
  12. Within 24 hours
  13. beneficiary
  14. The investor pays the fees due
  15. Non-electronic
  16. 5 minutes
  17. Specialist
  18. The employee of the Operations Department issues a modified construction and converts it into a path employee
  19. Non-electronic
  20. 5 minutes
  21. Specialist
  22. A path employee delivers the permitted construction of the investor
  23. Non-electronic
  24. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM