One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Municipality approval to commence civil works at the site.

  1. Copy of the municipal license and membership certificate with the Oman Chamber of Commerce and Industry, and a valid commercial register for the contractor.
  2. Undertaking from the executing contractor.
  3. Certified copy of the electricity map from the electricity distribution company in the area.
  4. Colors undertaking (signed and stamped by both the owner and the contractor) for the site.
  5. Demarcation signs delivery form.
  6. Undertakings of the contractor and consultant.
  1. A preview report
  2. - There is a minor construction permit
  1. beneficiary
  2. The beneficiary submits the application through the municipal services portal (Injaz)
  3. electronic
  4. a work day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. a work day
  9. beneficiary
  10. The contractor delivers a cash amount or a bank guarantee of 2% of the project value
  11. electronic
  12. instant
  13. Decision maker
  14. The official adopts the request
  15. electronic
  16. a work day
  17. the system
  18. The system issues the permit after the request is approved
  19. electronic
  20. instant

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM