One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A certificate issued after the completion of the construction or civil works partly or completely according to the license issued by the municipality.

  1. Certificate from the supervising consultant (major construction permit and excavation permit) confirming the completion of works according to the approved conditions and specifications in the maps and the granted permits.
  2. Request for the refund of the waste removal security deposit, along with the original receipt attached.
  1. A certificate from the supervising consultant to complete the work according to the conditions and specifications approved
  1. beneficiary
  2. The beneficiary submits the application
  3. electronic
  4. a work day
  5. Specialist
  6. The employee informs the beneficiary on the date of the inspection
  7. electronic
  8. a work day
  9. Specialist
  10. The employee performs a technical inspection for the site
  11. electronic
  12. a work day
  13. Decision maker
  14. The official issues the certificate, and requests the recovery of the insurance amount
  15. electronic
  16. 2 working day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM