One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is provided to investors who want to renew the investment / lease contract with them.

  1. Request letter.
  1. Priority is granted to the current investor or the operator (the tenant), if any, provided that he is obligated to the terms of the new contract and pay a rental value equal to the market price.
  1. beneficiary
  2. The beneficiary submits the application in attendance in the Investor Relations Department at the General Directorate of Planning and Investment.
  3. Non-electronic
  4. a work day
  5. Specialist
  6. - The competent employee submits the demand for the Investment Committee and the Development of Financial Resources. - The competent employee responds to the investor or not.
  7. Non-electronic
  8. two months
  9. beneficiary and specialist
  10. In the event of approval of the request, the beneficiary signs the contract.
  11. Non-electronic
  12. 14 working days
  13. beneficiary
  14. The beneficiary pays the fees.
  15. electronic
  16. half an hour

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM