One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Municipal approval to commence civil works on the site, including (maps - owner's information - supervising consultant and contractor's information)

  1. A copy of the municipal license and valid membership certificate in the Oman Chamber of Commerce and Industry, along with the valid commercial register for the contractor.
  2. The contractor's agreement.
  3. An authenticated copy of the electrical map from the electricity distribution company in the area.
  4. Color agreement (signed and stamped by both the owner and the contractor).
  5. Demarcation signs delivery form.
  6. Commitments of the contractor and the consultant.
  1. - The delivery form
  2. Bank guarantee by 2%
  3. - The contractor and consultant pledged valid
  4. - The colors pledge
  1. beneficiary
  2. The contractor submits the application through the municipal services portal (Injaz)
  3. electronic
  4. one day
  5. Specialist
  6. The competent employee studies the application and inspects the site
  7. electronic
  8. one day
  9. beneficiary
  10. The contractor deposits a cash amount or a bank guarantee by 2%
  11. electronic
  12. The time to deposit the amount
  13. Decision maker
  14. The official issues the permit
  15. electronic
  16. one day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM to 02:30 PM