One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Enabling a number of workers in trade unions to file a labor complaint against private sector establishments in the event of violations of the provisions of the Labor Law pertaining to trade unions and the General Federation of Oman Workers, according to Ministerial Decision No. 500/2018.

  1. The documents indicating the complaint
  1. Nothing
  1. beneficiary
  2. The beneficiary of the service comes to the president of the union The head of the union submits the complaint to the competent department with the documents
  3. Non-electronic
  4. day
  5. Specialist
  6. The submitted demands are refuted according to the competencies of the district departments.
  7. Non-electronic
  8. day
  9. Specialist
  10. A meeting date is determined for all specialists and in the presence of the parties, in the event that the dispute is settled, the parties are signed on the settlement and the file is kept.
  11. Non-electronic
  12. week

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM