One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Follow-up on the preparation and approval of the current and intermediate records management system for entities subject to THE RECORDS AND ARCHIVES LAW, which include: The units of the ADMINISTRATIVE APPARATUS OF THE STATE Institutions and companies in which the government owns at least 25% of the capital. Institutions and companies engaged in activities related to public utilities

  1. The nominal lists of files
  1. Institutions subject to the Documentation and Archives Law:
  2. - Units of the administrative apparatus of the state
  3. - Institutions and companies that the government contributes to its capital by at least 25%.
  4. Institutions and companies that practice activities related to public facilities.
  1. beneficiary
  2. The competent employee of the concerned authority limits the nominal list for all the private files of the institution, and prepares a detailed list of files
  3. Non-electronic
  4. 2 towns
  5. Specialist
  6. The competent employee prepares the classification system for the institution according to the lists of the names of files in the institution according to the controls and approval of the documents law
  7. Non-electronic
  8. 1 city
  9. beneficiary
  10. The Foundation begins to apply the system of rating the databases and the periods of retirement in the institution
  11. Non-electronic
  12. 6 months

Customers Service

Customer Service Number

24130020 968+

Working hours (call center / customer services)

08:00 AM - 01:30 PM