One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


It is the service through which a request is submitted for approving and reviewing engineering drawings for projects and facilities in the industrial cities, the Knowledge Oasis, or the Al Mazyouna Free Zone.

  1. 1- A letter from the investor
  2. 2- Three copies of engineering drawings
  3. 3- Civil defense approval
  4. - The approval of the General Authority of Civil Aviation to request
  1. -The approval of the competent authorities
  1. beneficiary
  2. The investor submits a request for review of the plans
  3. Semi-electronic
  4. 5 minutes
  5. Specialist
  6. A path employee audits the request, and in the absence of notes, he is transferred to the employee of the Operations Department
  7. Semi-electronic
  8. 10Y Kag
  9. Specialist
  10. The Operations Department is reviewing the application, in the absence of notes, the plans are approved and the fees are calculated In the event of notes, the review fees are calculated, and the request is sent to the investor In the event of repeated notes for the second time without modifying the first notes, the second review fee is calculated.
  11. Semi-electronic
  12. 30 hours
  13. beneficiary
  14. The investor pays the fees
  15. Non-electronic
  16. 10 minutes
  17. Specialist
  18. The employee of the Operations Department issues the permissibility and transforms it into a path employee in order to give it to the investor
  19. Semi-electronic
  20. 10Y Kag

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM