One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The beneficiary submits a request to obtain a permit to practice aerial activities such as balloons, paragliding, paramotors, paracels, and others, as indicated in CAR 101.

  1. A letter of requesting air activities with the technical attachments
  1. Complete the requirements for CAR 101
  1. beneficiary
  2. The beneficiary submits the application at the Civil Aviation Authority Services Office
  3. Non-electronic
  4. week
  5. Specialist
  6. Technical documents are reviewed and their safety is proven
  7. Non-electronic
  8. week
  9. Specialist
  10. The competent employee sends the request to the National Survey Authority to obtain the lack of security reluctance by the relevant security authorities.
  11. Non-electronic
  12. one day
  13. Specialist
  14. The competent employee issues a drone operating permit after obtaining the approval of the National Survey Authority
  15. Non-electronic
  16. City

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM