One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The beneficiary submits an application to obtain a drone operating permit in the airspace of the Sultanate

  1. - A form of requesting a drone operating permit with attachments
  1. Complete the requirements in accordance with systems 102
  1. beneficiary
  2. The beneficiary submits the application to the services of the auditors at the Civil Aviation Authority
  3. Non-electronic
  4. According to the beneficiary
  5. Specialist
  6. Technical documents are reviewed and their safety is proven
  7. Non-electronic
  8. as orderd
  9. Specialist
  10. The competent employee sends the request to the National Survey Authority to obtain the lack of security reluctance by the relevant security authorities.
  11. Non-electronic
  12. It depends on the National Survey Authority
  13. Decision maker
  14. The competent employee issues a drone operating permit after obtaining the approval of the National Survey Authority
  15. Non-electronic
  16. It depends on the National Survey Authority
  17. Specialist
  18. Preparing the permit and delivering it to the beneficiary
  19. Non-electronic
  20. day

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM