One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


It is the service through which a request to connect a gas service is submitted within the facilities in the industrial cities, Knowledge Oasis or Al Mazyouna Free Zone

  1. 1- Submitting a letter with filling out the form from the company specifying the quantity, and it is sent to the Ministry of Energy and Minerals to allocate the required quantity
  1. Madain obtain the approval of the Ministry of Energy and Minerals
  1. beneficiary
  2. The investor submits a request to receive a gas service through an approved form by attending the Masar Center.
  3. Semi-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested with notes to correct them. In the absence of notes, a path employee approves an application and the request is transferred to the Director General of the Industrial City.
  7. Semi-electronic
  8. One hour
  9. Decision maker
  10. The Director General of Industrial Cities see the request and transfer the request to the head of the operations sector.
  11. Semi-electronic
  12. One hour
  13. Decision maker
  14. The office of the head of the sector will transfer the request to the CEO to address the Ministry of Energy and Minerals to allocate the required amount and determine the price.
  15. Semi-electronic
  16. Two hours of work
  17. Decision maker
  18. The concerned authority in the Ministry of Energy and Minerals study the request In the event that the Ministry of Energy and Minerals is not approved, an apology message is sent to the investor coupled with the reasons for rejection. In the event that the Ministry of Energy and Minerals approves, approval is sent to the investor so that the investor approves the conditions. And determine the delivery fees
  19. Semi-electronic
  20. 30 working days
  21. beneficiary
  22. The investor pays the fees due by attending the Masar Center
  23. Non-electronic
  24. 10 minutes
  25. Specialist
  26. The employee of the Operations Department amends the contract supplement concluded with the Ministry of Energy and Minerals to connect the gas service and take the signature of the two parties
  27. Non-electronic
  28. 10 working days
  29. beneficiary and specialist
  30. The employee of the Operations Department prepares the contract to deliver the gas service to the investor, take the signature of the two parties, deliver a copy of the investor, and retain a copy with industrial cities
  31. Non-electronic
  32. 10 working days
  33. Specialist
  34. The ministry addresses Okio to make the necessary delivery
  35. Non-electronic
  36. 10 working days
  37. Specialist
  38. Okio connects the gas delivery service to the investor
  39. Non-electronic
  40. 30 working days
  41. Specialist
  42. The Operations Department is ensuring that the service is reached according to the contract concluded
  43. Non-electronic
  44. One hour work

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM