One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Evaluation and classification of private training institutions in terms of material and human capabilities, in accordance with the regulation for organizing private training issued by Ministerial Decision No. (40/2021) and the guide for organizing private training issued by Ministerial Decision No. (2021/27) into three categories: The first category - the second category - the third category

  1. An official request letter
  2. - institution's license
  1. Provides the institution's headquarters
  2. - Administration of the administrative body and the training body
  3. Adoption of training programs
  1. beneficiary
  2. The beneficiary submits a request for classification of the institution via e -mail
  3. Semi-electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee studies the application and makes a field visit to the institution
  7. Semi-electronic
  8. 3 working days
  9. Specialist
  10. The competent employee responds to the beneficiary
  11. electronic
  12. 15 minutes
  13. beneficiary
  14. The beneficiary pays service fees
  15. Non-electronic
  16. 15 minutes
  17. beneficiary and specialist
  18. The beneficiary receives approval from the department
  19. Semi-electronic
  20. 15 minutes

Customers Service

Customer Service Number

24340900 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM