One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request is submitted to issue a seizing certificate for food in the investor's warehouses until the results of laboratory analyzes appear.

  1. 1- A copy of the license
  2. 2- A letter from the quarantine affiliated to the Ministry of Agriculture, Fisheries and Water Resources to reserve the shipment until the results of the analyzes appear.
  3. 3- The customs declaration from the Royal Oman Police
  4. 4- Copies of laboratory tests attached to product invoices
  1. - The products are seized in the company's stores and provided with a certificate that is kept until the results of the analyzes appear
  2. - Not to act in the curse except after its release
  3. - A certificate of proving the results of good analyzes to be released and allowed the trading of products
  1. beneficiary
  2. The investor submits a request for a certificate
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested, coupled with notes to correct them And in the absence of notes, the request status is transferred to "approved" and the request is transferred to the Inspection and Control Department
  7. Non-electronic
  8. 10 minutes
  9. Specialist
  10. The inspection and control department employee inspects the goods and their storage places and ensures that the required and technical requirements are available In the event of notes, the investor is re -requested to make the amendment and re -request And in the absence of notes, the inspection and control employee adopts the request and sends it to a path employee
  11. Non-electronic
  12. hour
  13. Specialist
  14. A Masar employee issues a certificate of reservation for an incoming shipment and delivers it to the investor.
  15. Non-electronic
  16. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM