One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service through which the application for delivery of water service is submitted within the establishments in industrial cities, the knowledge oasis, or the free zone in Al Mazyouna

  1. 1- Request for water delivery
  2. 2- Submitting a request from the investor
  1. - Obliging the new investor using the new and approved meter
  2. There is no previous technical notes or financial dues
  1. beneficiary
  2. The investor submits a request for water delivery service by attending the path center and identifying the contractor (linked to the contractor's appointment process).
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested with notes to correct them. In the absence of notes, a path employee transferred the request to the employee of the Operations Department. The Operations Department employee reviews the application and calculates the fees. After approval of a request, the contract of delivery of a water service and the contract to be sent to the General Director of Accreditation will be prepared.
  7. Non-electronic
  8. 24 hours
  9. Decision maker
  10. If the contract is approved by the Director of the Public, a notice is sent to the investor to complete the procedures
  11. Non-electronic
  12. hour
  13. beneficiary
  14. The investor pays the fees due by attending the Masar Center
  15. Non-electronic
  16. 10 minutes
  17. Specialist
  18. A path employee takes the signature of both parties to the contract, delivers the investor a copy of the contract, retains the copy
  19. Non-electronic
  20. 20 minutes
  21. beneficiary and specialist
  22. The Operations Department employee detects the site and ensures that the service is delivered after completion by the contractor. In the event of notes, it is provided to the contractor to correct it
  23. Non-electronic
  24. 10 hours

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM