One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


It is the service through which the request for a certificate of release of a shipment of foodstuffs in the stores belonging to the investor is submitted after the results of laboratory analyzes that indicate the safety of the shipment.

  1. 1- A request letter for the release of the product, attached to the list of materials to be released with all data
  2. 2- Fill out the release form
  3. 3- A letter proving the suitability of the product for human consumption from local laboratories
  1. - That the material to be released is valid for consumption, or use
  2. Not to dispose of the product except after obtaining a release certificate
  1. beneficiary
  2. The investor submits a request for a certificate of release of an incoming shipment
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested, coupled with notes to correct them And in the absence of notes, the request status is transferred to "approved" and the request is transferred to the Inspection and Control Department
  7. Non-electronic
  8. 10 minutes
  9. Specialist
  10. The Inspection and Supervisory Department employee audits the request In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request And in the absence of notes
  11. Non-electronic
  12. 10 minutes
  13. Specialist
  14. A Masar employee issues a certificate of release of an incoming shipment and delivered it to the investor
  15. Non-electronic
  16. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM