One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Receiving the applicants, receiving and studying their complaints, and presenting what is necessary to the head of the unit to take the guidance on it.

  1. -. ID card .
  2. - The commercial registration if necessary
  3. Maps if necessary
  4. - Other evidence related to the complaint by the complainant (applicant)
  1. Bring the ID card
  2. - The commercial registry, if necessary
  3. Maps if necessary
  4. - According to the conditions of other government agencies or the private sector
  1. Specialist
  2. The beneficiary submits the application through the available channel- personal attendance or email of the department
  3. Semi-electronic
  4. half an hour
  5. Decision maker
  6. The request is studied by the institution's specialists to verify the requirements, controls and other request details where the request can be approved or rejected if necessary.
  7. electronic
  8. two months
  9. Specialist
  10. Upon approval or reject the application, the applicant should be informed
  11. Non-electronic
  12. half an hour

Customers Service

Customer Service Number

24225000 968+

Working hours (call center / customer services)

07:30 am - 04:30 PM (flexible working system)