One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request to renew the health card is submitted for the workers of the investor in the establishments within the industrial cities, the Knowledge Oasis (Wahat Almarifa) or the free zone in Al Mazyouna

  1. 1- A medical examination application form approved by the Ministry of Health and proves that the worker is healthy, provided that it has not passed more than three months to the examination and attach a resident card
  2. 2- A copy of the license to practice an activity
  3. 3- The origin of the ended card
  1. - The medical card for the workforce does not have more than three months.
  1. beneficiary
  2. The investor submits a request for a health card renewal for workers
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested to make amendments and re -request. In the absence of notes, the request is approved and transferred to the investor services manager
  7. Non-electronic
  8. 10 minutes
  9. Decision maker
  10. The Director of Investors Services reviews the application to approve the detection of workers in the application In the event of notes, a path employee is re -counted with notes to correct them and re -request And in the absence of notes, the request is approved
  11. Non-electronic
  12. 10 minutes
  13. Specialist
  14. Massar employee issues the health card to the employees and hand it over to the investor
  15. Non-electronic
  16. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM