One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a pledge is requested by the depositor and the investor towards the free zone with the investor’s approval to store the goods of the depositor in the investor’s warehouse and maintain their safety.

  1. 1- Electronic storage contract request sent by the authorized clearance company or representative of the concerned party.
  2. 2- Authorization for transfer (notarized power of attorney, commercial registry).
  3. 3- Authorization for accepting the transfer (notarized power of attorney, commercial registry).
  4. 4- Customs declaration.
  5. 5- Deposit requests.
  1. nothing
  1. beneficiary
  2. The authorized clearance company or the representative of the concerned person through a deposit system inserts the data for a storage contract request and download the required documents and send an electronic storage application request to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the request is re -requested with notes to be corrected by the clearance company or the representative of the concerned person In the absence of notes, the storage contract request is approved
  7. electronic
  8. 5 minutes
  9. beneficiary
  10. Signing the request from the store and his store for him or those who delegate him in front of the logistical department employee after checking their documents (a personal card for Omani, a passport for non -Omani, a resident card for non -Oman
  11. Non-electronic
  12. 5 minutes
  13. beneficiary
  14. The authorized clearance company or the representative of the concerned person pays the fees due to request the storage contract through an electronic payment portal and deport the accounting registration to the financial system
  15. electronic
  16. Two minutes
  17. Specialist
  18. The storage contract is approved by the head of the department or the logistical department employee Save a copy of the storage contract in the file and deliver a copy to the owners of the relationship
  19. electronic
  20. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM