One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request for a lost document replacement issued by Industrial Cities, Knowledge Oasis, or the Free Zone at Almazyuna is submitted (such as: lease contract, other contracts, certificates, permits)

  1. nothing
  1. nothing
  1. beneficiary
  2. The investor submits a request for copies of comprehensive certification documents
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested, coupled with notes to correct them. And in the absence of notes, the request is approved and the fees due are calculated
  7. Non-electronic
  8. 5 minutes
  9. beneficiary
  10. The investor pays the fees due
  11. Non-electronic
  12. 3 minutes
  13. Specialist
  14. A Masar employee delivers a copy of the document, including the certification to the investor
  15. Non-electronic
  16. Two minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM