One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


The employer fills out a form that includes their address, the address of the accused party, and their claims. The form is then submitted to the Documentation Department for documentation. The Labor Disputes Registration Department contacts both parties to schedule a hearing.

  1. -The power of attorney in the event of someone who takes the place of the concerned person.
  1. - The fact of the work.
  1. beneficiary
  2. The applicant fills a form with the complainant and complainant address in his right and requests and submitted to the competent authority.
  3. Non-electronic
  4. minutes
  5. Specialist
  6. A date for the session and communication with the parties is set by the competent employee
  7. Non-electronic
  8. minutes
  9. Specialist
  10. A research session is held in the presence of the two parties with the competent employee, listening to their statements and signing them.
  11. Non-electronic
  12. hour
  13. Decision maker
  14. The competent judge is referred in the case of the settlement, the record is approved by the judge and stamped in the executive form.
  15. Non-electronic
  16. half an hour
  17. Specialist
  18. The request is referred to the competent court to adjudicate it, and the complainant (the employer) informs the court after a week.
  19. Non-electronic
  20. Three days

Customers Service

Customer Service Number

80077000 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM