One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which the issuance of a certificate of origin for foreign goods or goods manufactured within the free zone is requested

  1. 1- Electronic Certificate of Origin request sent by the authorized clearing company or the representative of the concerned party.
  2. 2- Copy of the sales invoice.
  3. 3- Copy of the exit request.
  1. nothing
  1. beneficiary
  2. The delegated clearance company or the representative of the concerned person through a deposit system inserts the data for the certificate of origin, download the required documents and send an electronic certificate request to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the request is re -requested with notes to be corrected by the clearance company or the representative of the concerned person And in the absence of notes, the request for a certificate of origin, the certificate of origin, is approved
  7. electronic
  8. 5 minutes
  9. beneficiary
  10. The delegated clearance company or the representative of the concerned person pays the fees due on the output request through the electronic payment portal and the deportation of the accounting registration to the financial system
  11. electronic
  12. minute
  13. Specialist
  14. Printing and concluding the certificate of origin by the logistical department employee
  15. electronic
  16. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM