One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The air traffic control tower communicates with the technical department at the Civil Aviation Authority in case of any network malfunction or technical issue that requires technical support. Since some of the devices in the tower are directly connected to Oman airports, prior coordination between the two departments (the authority's technical team and Oman airports' technical team) is required to address the technical problem.

  1. nothing
  1. nothing
  1. Specialist
  2. In the event of a technical malfunction, the monitoring tower communicates with the maintenance department
  3. Semi-electronic
  4. The immediate
  5. Specialist
  6. The technical employee attends personally to solve the holidays and create a case report
  7. Non-electronic
  8. The immediate

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM