One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The administrative procedure taken by the Civil Aviation Authority after the expiry of the license, the authority will renew the licensing privileges when the specified renewal requirements are fulfilled and the license will be valid for a period of 5 years.

  1. -License Application Form - 213.
  2. -Copy of the license, medical fitness certificate, and crew qualification.
  3. -Recent passport-sized photo with a blue background.
  1. Bank transfer or electronic payment
  2. - The application must be submitted 15 days before the expiration date, but it can be received by the Aviation Safety Department 60 days before the expiration date of the license
  1. beneficiary
  2. The beneficiary submits the application to the auditors' service office
  3. Non-electronic
  4. According to the beneficiary
  5. Specialist
  6. The request is transferred from the head of the department to the supervisors and then reviews his fulfillment of the conditions according to the systems and the approval of the license renewal
  7. Non-electronic
  8. 5 working days
  9. beneficiary and specialist
  10. The operator or the beneficiary attends and receives the license from the vacation department of the authority
  11. Non-electronic
  12. 1 day

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM