One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Obtaining a pilot license is required if an airline or other government entities wish to certify pilots to operate aircraft registered in the Sultanate of Oman, while complying with the requirements of the Civil Aviation Authority according to specific regulations.

  1. -License Application Form - 204
  2. -Test Report - 406
  3. -Copy of Foreign License
  4. -Copy of Foreign Medical Fitness Certificate
  5. -Copy of Crew Member Eligibility Certificate
  6. -Authentication letter for foreign license data
  7. -Copy of the last three pages of the approved flight record
  8. -Copy of Passport
  9. -Recent passport-sized photo with a blue background
  10. -Aviation Law Exam Results
  11. -English Language Exam Certificate from an institution accredited by the General Civil Aviation Authority
  12. -Performance Evaluation Test
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application to the auditors' services
  3. Non-electronic
  4. According to the beneficiary
  5. Specialist
  6. The request is transferred from the head of the department to the supervisors, and his fulfillment of the conditions is reviewed according to the systems, and then it is approved and the license is issued
  7. Non-electronic
  8. 5 days
  9. Specialist
  10. The operator or the beneficiary attends and receives the license from the vacation department of the authority
  11. Non-electronic
  12. 1 day

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM